Terms & Conditions
The agreement that governs every project we build together — deposits, warranty, ownership, and what happens if plans change.
Why this document exists
Experimental work — beta software, new frameworks, interfaces nobody’s shipped yet — comes with real technical uncertainty. These terms lay out what you can expect from us, what we expect from you, and how we handle payments, ownership, and edge cases along the way. By contacting us, commissioning a project, or paying an invoice, you’re agreeing to everything below.
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Introduction & Binding Agreement
By contacting us, requesting our services, commissioning a project, or paying an invoice, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
These terms govern all design, development, and experimental tech services provided by our agency to you (the “Client”).
Scope & Nature of Experimental Services
Experimental app and website design may incorporate beta software, emerging frameworks, unconventional user interfaces, or untested integrations.
Development involving experimental features cannot be guaranteed to work perfectly or achieve specific commercial outcomes. Breakthrough technologies carry inherent technical uncertainties.
We will communicate openly. If an experimental feature cannot be reliably implemented, we will inform you upfront.
By commissioning experimental work, you confirm that you understand and accept these technical risks.
Deposits, Payments & Cancellation Policy
A non-refundable minimum deposit of 15% to 20% of the total project fee is required upfront before any design or development work begins. This deposit covers initial planning, resource allocation, and creative setup.
Full payment for the completed product must be received within 3 working days following the official delivery or handover of the product files/link.
All payments, including the initial deposit, are strictly non-refundable. Refunds are only issued if our agency is completely unable to deliver any usable portion of the product, or if there is an unresolvable technical defect originating entirely from our code that breaches the core project agreement.
If you choose to terminate or cancel the project after work has commenced, the initial deposit is entirely non-refundable. To account for time and labor already invested, you agree to pay for all work completed up to the official date of written cancellation, calculated on a prorated basis according to the agreed project timeline and total fee. Upon full payment of this prorated amount, any code or design assets completed up to that date will be handed over to you in their current state.
Free Demo Pages
Free demo pages provided by us are strictly for viewing, evaluation, and demonstration purposes.
A demo page is a visual prototype meant to showcase potential design concepts. It does not include full backend functionality, hosting, or a live operational framework.
Strict 30-Day Warranty Policy
We offer a strictly limited 30-day warranty starting from the official date of project delivery or launch, whichever comes first. This warranty does not apply to free demo pages.
The warranty covers strictly whether the software or website functions according to the deliverables explicitly outlined in your project scope. If it malfunctions due to an original error on our part, we will fix it.
The warranty is immediately and entirely voided if any unauthorized manual modifications, edits, or changes are made to the design or code by the client or an outside third party.
Data Retention & Deletion of Client Code
During project development and throughout the 30-day warranty period, we retain backup copies of your source code and design files.
Once the 30-day warranty period expires, all copies of your code and proprietary project files kept on our local servers will be permanently deleted.
You are solely responsible for maintaining your own independent backups and archives of your final website or app code once the 30-day warranty window closes. We accept no liability for lost code after this period.
Revisions, Approvals & Feedback
Projects move through structured phases. Written or explicit digital approval of a milestone signifies your satisfaction with that stage of work.
Delays in providing feedback, content, or approvals may extend project timelines. We are not liable for delays caused by untimely client communication.
Adjusting experimental features after final project sign-off falls outside standard maintenance and will incur additional development fees.
Intellectual Property & Ownership
Upon full and final payment of all project fees, you will own the final approved design assets and custom code created specifically for your project.
We retain the right to showcase completed work, experimental concepts, and demo pages in our portfolio and marketing materials, unless a separate non-disclosure agreement (NDA) has been signed prior to project commencement.
Stock imagery, fonts, plugins, and open-source libraries utilized in the project remain subject to their respective external licenses.
Comprehensive Limitation of Liability
Experimental applications and free demo pages are provided strictly on an “as-is” and “as-available” basis beyond the explicit 30-day warranty terms.
To the fullest extent permitted by law, the client agrees to release and discharge our company, its owners, and employees from any claims or causes of action arising out of the performance, failure, or use of experimental app and website designs.
Our agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, revenue, or business interruptions.
Our total aggregate liability for any claim relating to our services shall be strictly limited to, and shall not exceed, the total monetary amount actually paid by you to us for the specific project in question.
Indemnification
You agree to defend, indemnify, and hold harmless our company, its officers, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable legal fees) arising out of your misuse of our services, your breach of these Terms, or unauthorized modifications made to the deliverables by you or third parties.
Termination
You may terminate the project at any time via written notice, subject to the cancellation and prorated payment terms outlined in Section 3.
We reserve the right to suspend or terminate services immediately if you breach these terms, engage in abusive behavior, or fail to make required milestone payments.
Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Your Specific State / Country], without regard to its conflict of law principles. Any legal action or dispute arising under these terms shall be brought exclusively in the courts located within [Insert Your Specific City and Region], and you consent to the personal jurisdiction of such courts.